AlbaHost Service Status / AlbaHost Statusi Sherbimeve - Notice history

KVM Node 1 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Dear Customers,

At approximately 16:30 UTC on 16 April 2025, a partial power outage occurred on KVM Rack 7. This incident affected 2 to 3 hypervisors within the rack, causing them to shut down unexpectedly due to a loss of power.

Impact:

• 2–3 hypervisors were powered down.

• Virtual machines hosted on the affected hypervisors experienced downtime for approximately 20 minutes.

• No data loss has been reported.

Resolution:

Power was fully restored by 16:50 UTC. All impacted systems were restarted and services resumed normal operation. The issue was traced to an anomaly with the rack’s power distribution unit (PDU), which has since been stabilized.

Next Steps:

• Ongoing monitoring of Rack 7 power infrastructure.

• A scheduled inspection and load test of the PDU and associated power feeds.

• Coordination with datacenter staff for root cause analysis and long-term mitigation.

We sincerely apologize for any inconvenience caused and thank you for your patience.

Dear Customers,

We would like to inform you that our network experienced a carpet DDoS (Distributed Denial of Service) attack on April 6, 2025, between 01:00 and 02:00 (CET).

During this time, some services may have been temporarily unavailable or slower than usual due to the nature of the attack targeting a broad range of IP addresses.

Our technical team acted swiftly to mitigate the impact, and full service was restored by 01:40. We are continuing to monitor the network closely to prevent any further disruptions and have implemented additional measures to strengthen our defenses.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

If you have any questions or are still experiencing issues, please don’t hesitate to contact our support team.

Best regards.

AlbHost.

KVM Node 2 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Dear Customers,

Due to ongoing power and network instability at the Interwerk data center in Frankfurt, we have decided to discontinue our partnership with them and migrate our infrastructure to Interxion Frankfurt.

We will have new server options available at Interxion, offering improved reliability and performance.

We will provide further details regarding the migration process and available alternatives soon. If you have any questions or require assistance, please feel free to contact our support team.

Thank you for your understanding and cooperation.

Best regards,

AlbHost.

KVM Node 1 cannot be accessed at the moment. This incident was created by an automated monitoring service.