AlbaHost Service Status / AlbaHost Statusi Sherbimeve - Notice history

All systems operational

AlbaHost Service Status / AlbaHost Statusi Sherbimeve

Other Notifications - Operational

Public Website - Operational

100% - uptime
01.10.2024 · 100%01.11.· 100%31.12.· 100%
01.10.2024
01.11.2024
31.12.2024

Core Network - Operational

100% - uptime
01.10.2024 · 100%01.11.· 100%31.12.· 100%
01.10.2024
01.11.2024
31.12.2024

API Services - Operational

100% - uptime
01.10.2024 · 100%01.11.· 100%31.12.· 100%
01.10.2024
01.11.2024
31.12.2024

KVM Node 1 - Operational

100% - uptime
01.10.2024 · 100%01.11.· 100%31.12.· 100%
01.10.2024
01.11.2024
31.12.2024

KVM Node 2 - Operational

100% - uptime
01.10.2024 · 100%01.11.· 100%31.12.· 100%
01.10.2024
01.11.2024
31.12.2024

KVM Node 3 - Operational

100% - uptime
01.10.2024 · 100%01.11.· 100%31.12.· 100%
01.10.2024
01.11.2024
31.12.2024

KVM Node 4 - Operational

100% - uptime
01.10.2024 · 100%01.11.· 100%31.12.· 100%
01.10.2024
01.11.2024
31.12.2024

KVM Node 5 - Operational

100% - uptime
01.10.2024 · 100%01.11.· 100%31.12.· 100%
01.10.2024
01.11.2024
31.12.2024

KVM Node 6 - Operational

100% - uptime
01.10.2024 · 100%01.11.· 100%31.12.· 100%
01.10.2024
01.11.2024
31.12.2024

KVM Node 7 - Operational

100% - uptime
01.10.2024 · 100%01.11.· 100%31.12.· 100%
01.10.2024
01.11.2024
31.12.2024

KVM Node 8 - Operational

100% - uptime
01.10.2024 · 100%01.11.· 100%31.12.· 100%
01.10.2024
01.11.2024
31.12.2024

KVM Node 9 - Operational

100% - uptime
01.10.2024 · 100%01.11.· 100%31.12.· 100%
01.10.2024
01.11.2024
31.12.2024

KVM Node 10 - Operational

100% - uptime
01.10.2024 · 100%01.11.· 100%31.12.· 100%
01.10.2024
01.11.2024
31.12.2024

KVM Node 11 - Operational

100% - uptime
01.10.2024 · 100%01.11.· 100%31.12.· 100%
01.10.2024
01.11.2024
31.12.2024

KVM Node 12 - Operational

100% - uptime
01.10.2024 · 100%01.11.· 100%31.12.· 100%
01.10.2024
01.11.2024
31.12.2024

Notice history

01.12.2024

Partial Service Disruption - 03.12.2024 from 17:52
  • Resolved
    Resolved

    All services and servers are restored and back online, if anyone is still having issues please do not hesitate to contact us over ticket or e-mail address:

    [email protected]

    We sincerely apologise for the inconvenience caused, and thank you for understanding.


  • Monitoring
    Monitoring

    Some of the servers that were affected are again online, we are monitoring and provide with an update to what caused this issues.

  • Investigating
    Investigating

    There was a network interruption on December 3, 2024 at 5:52 p.m. We are currently investigating this.

    Update 6:00 p.m.:

    There was a brief power outage in part of the data center. We are checking the affected systems.

    Update 6:05 PM:

    Some switches have rebooted and are showing an alarm, we are working on fixing this .

KVM Node 7 outage
  • Update
    Update

    We are pleased to inform you that the previously identified disk issue on KVM Node 7 has been resolved. The affected NVMe drive, which suffered corruption, has been successfully replaced with a new disk. Following this replacement, all necessary data has been restored, and the system has been thoroughly tested.

    All services hosted on KVM Node 7 are now fully operational and running without issues. We appreciate your patience and understanding during this maintenance period.

    If you have any further questions or concerns, please do not hesitate to contact us at [email protected].

  • Resolved
    Resolved

    KVM Node 7 is now operational! This update was created by an automated monitoring service.

  • Identified
    Identified

    We have identified disk-related issues on KVM Node 7, which serves as one of our hypervisors. The errors indicate potential filesystem corruption and/or hardware degradation on the NVMe drives. These issues are causing input/output failures, impacting the stability and performance of virtual machines hosted on this node.

    Current Symptoms:

    1. Repeated I/O errors, particularly with reading and writing superblocks on the EXT4 filesystem.

    2. System logs indicating "Buffer I/O errors" and lost synchronization during page writes.

    3. Possible hardware faults or filesystem inconsistencies on the affected NVMe drives.

    We are prioritizing the resolution of this issue to minimize disruptions and ensure the reliability of our infrastructure. Thank you for your patience and understanding. For further assistance, please contact support at [email protected].

  • Investigating
    Investigating

    KVM Node 7 cannot be accessed at the moment. This incident was created by an automated monitoring service.

01.11.2024

Service Disruption Notification – Power Outage
  • Resolved
    Resolved

    We are pleased to inform you that power has been successfully restored to our data center following the earlier regional outage. Our systems are in the process of being brought back online, and we expect full functionality to be restored within the next few minutes.

    Our team is monitoring all services closely to ensure stability and minimize any further disruption. If you experience any issues once services are fully operational, please don't hesitate to reach out to us at [email protected].

    We appreciate your patience and understanding during this time and thank you for trusting us with your business.

    Sincerely,

    AlbaHost.

  • Investigating
    Investigating

    Dear Customer/Partner,

    We regret to inform you that our data center is currently experiencing a service disruption due to an unexpected regional power outage. This unforeseen event has affected power supply in the area, including our facility.

    Our team is actively working with local utilities and leveraging backup systems to restore full functionality as quickly as possible. We are closely monitoring the situation and will provide updates as more information becomes available.

    We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work diligently to resolve this issue.

    If you have any urgent concerns, please contact us at [email protected].

    Thank you for your patience and continued trust in our services.

    Sincerely,

    Albahost

01.10.2024

No notices reported this month

01.10.2024 to 01.12.2024

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