AlbHost Service Status - Network Notice – Traffic Rebalancing Due to Fiber Issue – Incident details

All systems operational

AlbHost Service Status

Network Notice – Traffic Rebalancing Due to Fiber Issue

Resolved
Degraded performance
Started about 1 year agoLasted about 2 hours

Affected

Core Network

Degraded performance from 11:10 AM to 1:09 PM

Updates
  • Resolved
    UTC
    Resolved

    Dear Customer,

    After investigation, we discovered that roadwork near our datacenter had caused a fiber cut affecting our connectivity. The responsible company was informed and has now completed the repair.

    We’re pleased to inform you that the issue has been fully resolved and services are operating normally again.

    Should you experience any further issues, please do not hesitate to contact our support team by opening a ticket.

    Thank you for your patience and understanding.

    Best regards,

    AlbHost.

  • Monitoring
    UTC
    Monitoring

    After investigation, we discovered that ongoing roadwork near our datacenter has caused a fiber cut. We believe this is the fiber line impacting our connectivity.

    The responsible company has been informed and is currently addressing the issue. We expect the repair to be completed within today.

    Thank you for your understanding and patience. Further updates will follow as needed.

  • Identified
    UTC
    Identified

    Dear customers,

    We would like to inform you that we are currently experiencing an issue with one of our dark fiber lines to Amsterdam. Our team is actively investigating and working to resolve the issue as quickly as possible.

    In the meantime, we are rebalancing traffic across our network to minimize any potential impact on performance. We appreciate your patience and understanding.

    Further updates will be provided as they become available.

    Best regards,

    AlbHost.

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